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We hope you can find everything you need. RatRod Computer Repair is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.
With a variety of services to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. 775-560-2413
RatRod Computer Repair is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We welcome the opportunity to earn your trust and deliver you the best service in the industry.
Mon - Fri: 9:30AM - 6PM
Sat: 10AM - 5PM
Sun: 10AM - 5PM
Why you should choose RatRod Computer Repair...
- No Tech Talk: We speak to you on a level as a person and not a technical geek. RatRod techs enjoy spreading their vast knowledge to the user, so please feel free to ask the tech about any issues that you are experiencing - we don't mind helping you learn about your computer and we don't charge for phone calls.
- On-site service: Don't worry about disconnecting your machine, loading it into your vehicle and bringing it down to the shop. At RatRod Computer Repair, we come to you to fix your computer. There are times that a tech may have to take the machine with them, however that is only because a virus removal will take longer than 2 hours on-site. The tech that picked up the computer is your tech and will return the computer back to you, sit down with you and go over what they found on the machine to better help you understand what went on.
- Experience: 15+ years experience working with computers - networks.
- MuVariety: From small wireless networks, to configuring computers on a large scale network, RatRod Computer Repair has the know how to get the job done.
- Owned and Operated Locally: Owner is a 20 year Reno/Sparks resident.
- Great Affordable Pricing: All Jobs have a 1 hour minimum to a maximum of 2 hours. Most virus removals can be completely removed in 4-6 hours due to the scans that are run, however, you will never be charged more than 2 hours maximum for the removal.
NOTE: If a different company tech only quotes you 1 hour to remove a virus, then they are only removing the 1 virus, but leaving all other spyware and malware or unexploded trojan viruses on your machine, knowing that you will have to call them back so they can get more money from you and keep their hands in your pocket.
- Professional and Dependable: RatRod Computer Repair makes it a habit to be on time for all appointments and will work around your schedule to accomodate your needs. If we are running late, we will call to ensure you are taken care of properly.
- Honesty is our Policy: RatRod Computer Repair is in business to fix computers and to keep them healthy. If we feel that your money will be better spent on purchasing a new computer system, then we will help you research and give you suggestions on what brand or machine to purchase. Once you purchase the new machine, we will help you transfer your old data files to the new machine. We will help you to set up your new machine and walk you through some basic steps to get you up and running on the new machine.
- Our Testimony to You: We do it right the first time! The only thing that we cannot predict is viruses, other than that, RatRod Computer Repair warranties all of their work completed. If an issue arises that is along the same lines as the service rendered, RatRod Computer Repair will fix the problem under a warranty. If you get another virus, we can not guarantee that you didn't get it from another website or search engine. We are in business to help the customer, not to make life harder on the customer. When you hire us, you hire the best at customer service hands down.
Let RatRod Computer Repair help you to combat the Computer Terrorists from attacking and infecting your computer.
To schedule an appointment with a RatRod Computer Repair professional, call (775) 560-2413.
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